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Legal

Delete Your Data by Request

Effective August 1, 2025

At ODIV, we take your data privacy seriously. If you've used our services through Facebook, Instagram, or WhatsApp via the "ODIV" app and wish to have your personal data deleted from our systems, please follow the instructions below.

What Information Might Be Stored

We may store only the data necessary to operate our automations or communication workflows, such as:

  • Your public Facebook or Instagram ID
  • Your WhatsApp number or contact details used in the lead forms
  • Metadata (e.g., interaction time, form responses, automation triggers)
  • Minimal data used to enable or track opt-ins, lead delivery, or replies

We do not sell, trade, or use this data outside the original business purpose.

How to Request Data Deletion

To request deletion, please send an email to hello@odivend.com using this exact subject line:

Facebook App Data Deletion Request

This subject line is required to trigger our automated workflow. No other subject lines will be processed.

Suggested Email Format

You can copy and paste the template below when sending your request:

Dear ODIV Team,

I would like to request the deletion of my personal data associated with your Facebook or Meta-integrated app.

Here are my details to help you identify and remove my data:

- Full Name: [Your Name]
- Facebook Profile URL or ID: [Insert Here]
- Instagram Handle: [@yourhandle]
- WhatsApp Number(s): [+91-XXXXXXXXXX]
- Any other info used in forms or automation (optional): [e.g., email used for lead capture]

Please confirm once my data has been deleted.

Thank you.

Timeline for Deletion

  • All requests using the correct subject line are logged automatically.
  • We will process your request and delete any stored personal data within 45 days.
  • You will receive a confirmation email once your request has been completed.

Our Commitment

ODIV is a verified Tech Provider with Meta. We fully comply with:

  • Meta Platform Terms
  • Data Protection Guidelines
  • GDPR (for users in the EU)
  • India's DPDP Act (as applicable)

We respect your privacy and will only use your data for the purposes it was originally intended. For complete details, visit our full Privacy Policy at www.odivend.com/privacy.